Shipping policy

Delivery and stacking

Every order includes free delivery and stacking anywhere within 30 miles of our office at 120 Interstate North Parkway, Atlanta, GA 30339. That covers most of metro Atlanta. If you're outside that radius, call (404) 647-0120 before ordering and we'll see what we can do.

When we deliver

Orders are typically delivered within 72 hours. After you order, we'll confirm your delivery window by phone or text. Our crews deliver Monday through Friday; weekend delivery may be available on request.

Where we stack it

Tell us exactly where you want the wood during checkout: which side of the house, porch or garage, gate codes, pets, and where to park. We stack it there even if you're not home. If the spot isn't accessible when we arrive, we'll call you; if we can't reach you, we'll stack in the nearest safe spot.

Weather

Severe weather can delay a delivery. If that happens we'll contact you to reschedule as soon as it's safe.

Racks

If you order a firewood rack, we set it up and stack your wood on it during the same delivery.

Questions? Call (404) 647-0120 or email info@tuxedofirewood.com.